What Should You Do After Being Injured by a Defective Product in Michigan?
What should you do after a defective product injures you in Michigan?
Get medical care first. Even if you do not think you need treatment, protect your health and save your medical records if you have been harmed by a product.
After that, preserve the product and its packaging exactly as they are, photograph everything from several angles, and do not repair, return, discard, sell or test the item. Contact a Michigan Legal Center attorney quickly to determine your next steps.
A defective product claim is a civil claim for injury, death or property damage caused by a product that is unreasonably dangerous because of its design, manufacturing or warnings. In Michigan, these claims are governed by a specific set of statutes and can succeed or fail based on physical evidence.
The first step is health and safety. If the product is burning, leaking, electrically unsafe, chemically hazardous, unstable or otherwise dangerous, move away from the hazard and call emergency services if needed.
Product preservation matters, but it should not put anyone at risk of a second injury.
Once the immediate danger is handled, treat the product and surrounding materials as evidence. A defective product claim in Michigan may turn on the exact item, its condition after the incident, its model and serial information, how it was used, what warnings came with it, whether it was changed after sale, and whether the injury can be connected to a product-related defect or warning issue.
Why is the product itself important evidence, and what information should you save?
In many injury cases, important evidence may include a report, witness or video. In a product case, the most important evidence may be the product itself. Michigan's product-liability definition statute, MCL 600.2945, supplies definitions used in product-liability cases.
That is why product identity and condition matter. Save the exact item if you can and keep related pieces and materials together, including:
- broken parts, batteries, cords, chargers, attachments, containers, fasteners, guards, straps or damaged components
- original packaging, manuals, inserts, labels, instructions, warnings, stickers, hang tags, online instructions and safety updates
- receipts, online order records, invoices, warranty papers, repair records, service records, rental papers and seller information
- model numbers, serial numbers, lot or batch codes, date codes, VINs, tire information, car seat labels, equipment tags and manufacturer markings
- photos and video of the product from multiple angles, including warning labels, damaged areas, missing parts, burn marks, cracks, guards, switches, plugs, hinges or fastening points
- medical records, discharge papers, photos of injuries, damaged clothing, incident reports, workplace reports, fire reports, insurance letters and messages from a seller, manufacturer, repair company or insurer.
Warnings and instructions also need to be considered. Michigan MCL 600.2948 addresses how warnings may be used in product liability cases. The package, manual, label, online instruction or recall notice may help show what the manufacturer or seller communicated and what information the user had before the injury.
Should you repair, return, discard, sell or test the product?
Preserve the product as carefully as possible. Its condition may be important evidence in the case. Repairing or modifying it can make a claim more difficult to prove because it may destroy or modify the evidence, making it harder to prove what was actually wrong with it.
This is not just a practical concern. Changing a product can also create legal issues. For more detail, review Michigan law MCL 600.2947, which addresses alteration, misuse, and other manufacturer and seller-liability limits.
If a store, manufacturer, repair shop, insurer, rental company, salvage yard, employer or warranty department asks for the item, make sure you have what you need before surrendering it. This may include photographs, videos, receipts, manuals, packaging, warning labels, repair records, warranty documents and written communications about the product.
If the product must be moved for safety, photograph it, preserve related paperwork and keep a record of who moved it, when, where it went and why.
What photos, records, and witness information can help?
Photos, records and witness statements can help prove the connection between the product and the incident that caused the injury. This evidence should be preserved quickly as details about the incident can change over time.
Useful documentation may include:
- the product before it is moved, cleaned, repaired, disassembled or discarded
- the place where the injury happened, including lighting, flooring, outlets, the work area, vehicle position, fire damage, broken pieces or surrounding equipment
- injury photos over time, along with medical visit dates and provider records
- names and contact information for witnesses, coworkers, supervisors, repair technicians, store employees, first responders or people who saw the product before or after the injury
- communications with the retailer, seller, manufacturer, installer, repair company, rental company, maintenance company, insurer or employer
- recall notices, warranty messages, service bulletins, customer emails, app notifications, product-registration emails and screenshots of product listings or manuals.
The goal is to keep the proof from disappearing so the product, warnings, use history and injury can be reviewed in the correct order.
What if the product was a vehicle part, tool, machine, appliance or battery?
The evidence you need may change based on the type of product, but the same principles of evidence preservation still apply.
A defective vehicle part could be tires, brakes, airbags, seatbelts, seatbacks, roof structure, steering, fuel systems, electrical systems, car seats or other equipment.
In vehicle cases, crash evidence may involve repair records, event data, inspection history and recall checks, which often overlap with a Michigan car accident claim.
For commercial vehicle cases, see our guide to preserving truck accident evidence.
Work tools and machines may involve saws, presses, lifts, forklifts, guards, interlocks, ladders, industrial equipment, maintenance history, training materials, lockout records and workplace reports.
A workplace injury may involve workers compensation issues plus a possible third-party product claim against a manufacturer, seller or another non-employer entity.
Tool, ladder, lift and machine failures often surface in construction accident cases as well.
Appliances, lithium batteries, chargers, heaters, electronics, e-bikes, vapes, stoves, dryers and similar products may involve burns, fires, smoke inhalation, electrical shock, explosion or property damage. Preserve the device, charger, battery, packaging, instruction materials, fire reports, photos and damaged surrounding items if it is safe.
If the injury involved burns or an explosion, our Michigan burn injury claims page may help explain the broader injury issues.
Can you sue the store, or only the manufacturer?
Who can be sued often depends on the product chain and the facts of the case. Potential parties may include a manufacturer, designer, distributor, seller, component maker, repair company, rental company, maintenance contractor or installer.
Michigan treats a seller differently from the manufacturer. Under MCL 600.2947, a seller that is not the manufacturer is generally not liable for harm caused by the product unless the seller failed to exercise reasonable care and that failure caused the injury, or the product failed to meet promises made by the seller's express warranty.
That is why identifying every entity in the design, manufacture and sale chain and their role is part of an early investigation.
Does a recall prove a product liability claim, and who may be responsible?
Just because a product has been recalled does not mean that every part of a Michigan liability claim is proven. A recall may be relevant, but whether it can be used in a case depends on the facts, timing and the reason it was offered.
Many successful product liability cases involve products that were never recalled. Some cases involving recalled products still fail because recall evidence alone does not prove defect, causation, damages or liability.
The claim still needs proof that the specific product was involved, the relevant defect or warning issue existed, the injury was caused by that issue, damages can be proven and a responsible defendant was connected to the product.
Under Michigan law, a seller is not treated the same as a manufacturer in every case. Michigan Legal Center's product liability lawyers can review product identity, warnings, recall history, repair history, user history, defendant roles, statutory defenses and expert needs before the claim is reduced to the other side's version of events.
Track product recalls to help your case:
- CPSC Recalls can help with consumer product recalls and product safety warnings.
- SaferProducts.gov can help search unsafe consumer product reports and submit a report where appropriate.
- NHTSA Recalls can help with vehicle, tire, car seat and equipment recalls.
How long do you have to file a defective product claim in Michigan?
In most Michigan product liability personal injury cases, the limitations period under MCL 600.5805 is generally three years. However, accrual rules, governmental defendants, notice requirements and other factors can affect the deadline.
That three-year period is a general starting point, not a guarantee that your deadline is exactly three years from any specific date. Timing can change based on the type of claim, the defendant, when the claim accrued and the facts of the case.
Some factors that can change timing are:
- A product that has been in use for ten years or more can affect the proof a plaintiff must offer, because certain statutory presumptions may not apply.
- Government, notice and defendant-specific rules can shorten or complicate the time available.
Because the deadline depends on the facts, have your case reviewed by a Michigan Legal Center attorney as soon as possible. Missing a deadline can permanently bar a claim.
How quickly should a Michigan product injury be reviewed if evidence is missing or changed?
Product cases should be reviewed quickly because evidence can change before a lawsuit is filed. Products get repaired, returned, refurbished, recycled, salvaged, cleaned, destroyed or shipped to a manufacturer or insurer. Video can be overwritten, warranty records and purchase data can be hard to locate and witnesses may forget the product's condition, warnings or what happened immediately after the injury.
If the product was already repaired, returned, discarded or lost, the case may become harder, but not impossible. Photos, receipts, repair records, serial numbers, recall history, the same product model, witness testimony, medical records, fire reports, workplace records and communications may still help reconstruct what happened.
If a product injured you or someone in your family, or if a product failure caused a death that may support a wrongful death claim, contact Michigan Legal Center so our attorneys can review the product, preserve available evidence, identify responsible parties, check relevant recall sources and decide whether a product-liability investigation should move forward.
Talk to a Michigan product liability lawyer
If a defective product seriously injured you or a family member in Michigan, call before the product is repaired, returned, discarded, salvaged, shipped or tested informally. Michigan Legal Center: the law offices of Christopher J. Trainor & Associates can review the claim, send preservation letters where appropriate, and determine whether a product liability investigation should move forward.
Call (248) 886-8650 for a free consultation, available 24/7. There is no fee unless we recover under the written fee agreement. You can also start with a free online case evaluation.